The Dreaded Annual Planning Process

In many companies, the “annual planning process” is a source of dread.  It conjures visions of massive compilation of detailed data and binders full of supporting paperwork.  Rather than being a process for business decision-making and strategic planning, it becomes a massive paperwork exercise.  One reason is that the planning process inevitably leads into the…

How to Avoid Solving the Wrong Problem

We all know about the problem of “plunging in” – that is, trying to find a solution before we really understand the problem. Many of us have been trained to “frame” a problem before jumping to solutions – where frame is defining the scope, objectives and boundaries of a decision. This is a good practice,…